Terms & Conditions

Business Terms and Conditions  1.9.2019

Eshop operated by LAHO atelier s.r.o. (www.laho.cz):
1. Basic
1.1. The Terms and Conditions govern the relationship between the Parties to the Purchase Agreement for the purchase of Goods using the Internet Shop at: www.laho.cz, of which one party is the seller LAHO atelier and the other party is either Buyer-Consumer or Buyer-Entrepreneur.

1.2. The seller is a business company LAHO atelier sro, ID No. 24228532, Tax ID No. CZ24228532, with the address of the registered office No. 32, 273 75 Trebiz, registered in the Commercial Register at the Municipal Court in Prague, Section C, Insert 190655, e-mail address: info @ laho .cz
1.3. The buyer-consumer is a person who, outside the framework of his business or outside the independent exercise of his profession, concludes a Purchase Agreement.
1.4. The Buyer-Entrepreneur is a person who, for his own account and responsibility, carries out a gainful activity in a trade or similar manner with the intention to do so consistently for the purpose of making a profit and in such circumstances concludes a Purchase Agreement. Any person who enters into a Purchase Contract in connection with his own business, production or similar activity or in the independent exercise of his profession, or a person acting on behalf of or for the account of another entrepreneur, is also considered to be the Buyer-Entrepreneur.
1.5. When referring to the Buyer in the Terms and Conditions, this means both the Buyer-Consumer and the Buyer-Entrepreneur. If only the Buyer-Consumer is mentioned in the Terms and Conditions, these provisions apply only to this Consumer and its protection, in accordance with the NCC.
1.6. An integral part of the Business Terms and Conditions is the Pre-Contract Notice, stated in particular in the following Para. 2.
1.7. The Business Terms and Conditions form an integral part of the Purchase Agreement.
2. Pre-Purchase Notice to Buyer-Consumer
2.1. In connection with the envisaged conclusion of the Purchase Agreement, LAHO atelier informs the Buyer-Consumer that:
2.1.1. does not require payment of the costs of Internet connection or email or telephone communication (costs of means of distance communication). These fees are paid by each Party itself, according to the terms of its operator.
2.1.2. requires full payment of the Purchase Price before the Buyer accepts the Goods.
2.1.3. it does not conclude contracts for repeated performance.
2.1.4. You have the right to withdraw from the Purchase Agreement under the following conditions: You have the right to withdraw from the contract without stating a reason within 14 days of the day after the day you or your third party (other than the carrier) accept the Goods. In order to exercise the right of withdrawal from the Purchase Agreement, you must inform LAHO atelier, in the form of a unilateral legal act, by registered letter sent to the following address: LAHO atelier s.r.o., no. 32, 273 75 Třebíz. You can use the attached withdrawal form (Appendix 1), but this is not your responsibility. In order to comply with the withdrawal period, it is sufficient to send the withdrawal before the expiry of the relevant period. If you withdraw from this Agreement, we will refund, without undue delay, no later than 14 days from the date we receive your notice of withdrawal, all payments we have received, except for delivery costs and additional costs incurred by You chosen delivery method, which is different from the cheapest standard delivery offered by us. For refunds, we will use the same means of payment that you used to initiate the initial transaction, unless you have specifically specified otherwise. You will not incur additional costs under any circumstances. We will refund the payment only after receiving the returned goods. Return the goods without undue delay, no later than 14 days from the date of withdrawal from this contract, or hand them over to LAHO atelier s.r.o., no. 32, 273 75 Třebíz. The deadline is considered to be maintained if you send the goods back to us before the expiry of 14 days. You will bear the direct costs of returning the goods. You are only liable for the diminished value of the goods as a result of handling the goods in a manner other than that necessary to understand the nature and characteristics of the goods, including their functionality.
2.1.5. the State Supervision Authority in the matter of the Purchase Contract is in particular the Czech Trade Inspection Authority, where the Buyer-Consumer can turn to his possible complaint, or other bodies pursuant to Act No. 634/1992 Coll., on Consumer Protection, as amended.
2.1.6. LAHO atelier is not bound by any other codes of conduct other than the provisions of the Terms and Conditions and generally binding legal regulations.
2.1.7. The purchase contract can be concluded only in Czech and English.

3. Further notice to the Buyer prior to the conclusion of the Purchase Agreement
3.1. The concluded Purchase Contract, including the Terms and Conditions, will be stored in the form of electronic data in the information system of Eshop LAHO atelier. The Buyer will have the option to print or save the confirmation or proof of conclusion of the Purchase Agreement in electronic form after placing the order and at the same time it will be delivered to his / her e-mail address. The Buyer will also have access to the electronic Purchase Agreement through its User Account.
3.2. The individual technical steps to conclude the Purchase Agreement and the possibilities of detecting and correcting errors arising during data entry before placing an order, as well as some other information, are given in particular in the following Para. 4th, 5th, 6th, 8th and 9th
4. User account
4.1. Before creating an order to purchase Goods and concluding a Purchase Agreement, the Buyer may create a User Account within the Eshop web interface. The Buyer is obliged to provide all information correctly and truthfully. The Buyer is obliged to update the data provided in the User Account upon any change thereof. The data provided by the Buyer in the User Account and when ordering the Goods are considered by LAHO atelier to be correct.
4.2. Access to the User Account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding the information necessary to access his User Account and acknowledges that LAHO atelier is not responsible for any breach of this obligation by the Buyer. The Buyer is not entitled to allow the use of the User Account by third parties.
4.3. LAHO atelier may cancel the user account, especially if the Buyer has not used his user account for more than 2 years or if the Buyer withdraws from the Purchase Agreement or otherwise terminates the contractual relationship due to the Buyer’s breach of contractual obligations.
5. Purchase contract
5.1. The Purchase Agreement with LAHO atelier undertakes to deliver the Goods to the Buyer and the Buyer undertake to take it into its possession and pay the LAHO atelier Purchase Price for this or at the same time as the delivery of the Goods.
5.2. The purchase contract is governed by the Terms and Conditions. The Terms and Conditions are binding on the Parties. For the avoidance of doubt, the use of any other business or delivery terms of Buyer or other entities is excluded.
6. Purchase price
6.1. All prices of the Goods listed in the Eshop are contractual, valid and effective on the day the Buyer selects the goods using the Eshop online.
6.2. Depending on the conditions of delivery and transportation of the Goods, Freight may be added to the final amount of the Purchase Price (see paragraph 9 for details).
6.3. For the cost of means of distance communication, see para. 2.1.1.
7. Conclusion of the Purchase Agreement
7.1. The Buyer may conclude a Purchase Agreement using a User Account (as a registered Eshop user) or without a User Account (as a non-registered Eshop user). In both cases, however, the Buyer must provide correct and truthful information in the appropriate online shop form.
7.2. The Purchase Agreement is concluded by acceptance of the proposal for its conclusion by the Buyer using the Eshop (via the Eshop’s internet graphical interface). Specific technical steps to conclude a Purchase Contract include, in particular, the selection of the required Goods and familiarization with the Purchase Price, its insertion of the basket, the choice of payment and shipping methods, eventually supplementing or editing the data and final dispatch of the Order. Specification of required goods or other data can be changed only till the moment of sending the order.
7.3. At the moment of sending the order of the Goods by the Buyer, the Purchase Contract is concluded, thus becoming legally binding for both Parties.
7.4. The conclusion of the Purchase Contract shall be confirmed by LAHO atelier to the Buyer by sending an e-mail to his / her e-mail address, which will also be accompanied by the current Terms and Conditions, withdrawal form (Appendix 1) and Complaints Procedure (Appendix 2).
7.5. In the event that the Buyer is a Buyer-entrepreneur, the withdrawal form (Annex 1) does not apply to him and the concluded Purchase Contract8. Payment of the Purchase Price
8.1. When concluding the Purchase Agreement (Par. 7.2.), The Buyer shall choose one of the following methods of payment of the Purchase Price:
8.1.1. wire transfer (Goods will be delivered only after crediting the account to LAHO atelier).
9. Delivery of Goods, Freight
9.1. Depending on the chosen method of payment of the Purchase Price, the Buyer may choose any of the following methods of delivery of the Goods and payment of the Freight (for certain delivery methods certain methods of payment of the Purchase Price may not be used and vice versa):
9.1.1. Delivery service (e.g., Czech Post, PPL, etc.)
10. Opening hours
10.1. Online shop is available 24 hours a day. In case of planned maintenance of the Eshop, the Buyer will be informed via the User Account of the planned outage.
11. Liability for defects of goods

11.1. Liability for defects is governed by the Complaints Procedure (Appendix 2) and generally binding legal regulations of the Czech Republic.
12. Privacy
12.1. The protection of personal data of the Buyer who is a natural person is regulated by Act No. 101/2000 Coll., On the protection of personal data, as amended.
12.2. The Buyer agrees to the processing of the following personal data:
12.2.1. name surname,
12.2.2. birthdate,
12.2.3. E-mail address
12.2.4. telephone number,
12.2.5. Domicile and delivery address of the Goods,
12.2.6. The IP address of the computer from which the order was sent
12.3. The Buyer agrees to the processing of personal data of LAHO atelier for the purpose of fulfilling the concluded Purchase Contract. Personal data will be processed for an indefinite period of time, but at least for the duration of the obligations under the Purchase Agreement.
12.4. In the event that the Buyer voluntarily expressly agrees to the use of the Eshop website, LAHO atelier may use its name, surname and e-mail address for the purpose of sending information and advertising messages. The Buyer may revoke this consent at any time by means of its User Account, by email or registered letter to the address of LAHO atelier’s registered office. In this case, the personal data will be processed for an indefinite period of time, until the Buyer’s consent is revoked.
12.5. The Buyer acknowledges that he is obliged to present his personal data correctly and truthfully.
12.6. Personal data will be processed electronically in an automated manner or in printed form in a non-automated manner
12.7. Should the Buyer believe that LAHO atelier or processor is processing its personal data that is contrary to the protection of the Buyer’s private and personal life or the law, especially if personal data are inaccurate with respect to the purpose of their processing , may ask LAHO atelier or processor for explanation and / or require LAHO atelier or processor to remedy the situation. This may include blocking, correcting, supplementing or destroying personal data. If the Buyer’s request under the preceding sentence is found justified, LAHO atelier or processor shall immediately remedy the defective condition. If LAHO’s studio or processor fails the request, the Buyer has the right to contact the Office for Personal Data Protection directly. This provision shall not affect the Buyer’s right to contact the Office for Personal Data Protection directly with its complaint.
12.8. If the Buyer asks for information about the processing of their personal data, LAHO atelier is obliged to provide this information. The Provider has the right to request adequate compensation not exceeding the costs necessary to provide the information for the provision of the information referred to in the previous sentence.
12.9. From the privacy point of view, the Buyer is warned that in order to ensure the functionality of the e-shop, a temporary “cookie” is automatically sent to the Buyer’s computer at the time of purchase. However, this temporary file is automatically removed from the Buyer’s computer as soon as the purchase is completed (leaving the website).
13. Definitions, interpretative provisions
13.1. Unless otherwise stated in the Terms and Conditions, the bold words, abbreviations and phrases written in capital letters or capital letters, in all grammatical cases and times, singular and plural, shall have the following meanings for the purposes of the Terms and Conditions:
13.1.1. The address of the registered office of LAHO atelier has meaning according to Par. 1.2.
13.1.2. Eshop has the meaning according to Par. 1.1.
13.1.3. According to Par. 5.1.
13.1.4. The purchase contract has meaning according to Par. 1.1.
13.1.5. The buyer has meaning according to Par. 1.5.
13.1.6. Buyer-entrepreneur has the meaning according to Par. 1.4.
13.1.7. The buyer-consumer has the meaning according to Par. 1.3.
13.1.8. NOZ means Act no. 89/2012 Coll., The Civil Code.
13.1.9. And and Par Par Par Par Par. 1.1.
13.1.10. Steam. means and specific numbered provisions of the Terms and Conditions. A specific numbered provision includes all other numerical sub-levels (for example, Paragraph 1 includes Paragraphs 1.1., 1.1.1., Etc.).
13.1.11. Freight Forwarding means the monetary performance required by LAHO atelier in connection with certain delivery or transport of the Goods.
13.1.12. Complaints procedure has the meaning according to Par. 11.1.
13.1.13. The parties have the meaning according to Par. 1.1.
13.1.14. The user account has the meaning according to Par. 4.1.
13.1.15. The goods have the meaning according to Par. 1.1.
13.1.16. LAHO atelier has the meaning according to Par. 1.2.
13.2. The titles of articles of the Terms and Conditions serve only as a convenience of orientation and do not in any way define, change or influence the content of the Terms and Conditions. Depending on the context, the singular forms “a,” “an” and “the” include the plural and the masculine includes the feminine, and vice versa, unless otherwise indicated in the Terms and Conditions.
13.3. The above definitions of terms and interpretation rules shall apply mutatis mutandis to the Complaints Procedure.
14. Attachments
14.1. The following appendices are incorporated into the Terms and Conditions and form an integral part thereof, regardless of whether they are physically attached to them:
Annex No. 1 Form for withdrawal from the Purchase Agreement
Annex 2 Complaints Procedure
15. Final
15.1. In particular, NOZ and other generally binding legal regulations of the Czech Republic shall apply to issues not regulated by the Terms and Conditions.
15.2. The Terms and Conditions are governed by the laws of the Czech Republic and the courts in the Czech Republic are competent to hear any disputes.
15.3. The invalidity of any provision of the Terms and Conditions or any part thereof shall not affect the validity of the other provisions of the Terms and Conditions or the remainder of this provision.
15.4. An express or tacit implied consent or waiver of either Party in respect of a breach or delay of the other Party in complying with the Terms and Conditions shall not constitute consent or waiver in respect of any repeated breach or delay in complying with the same or any other obligation under the Terms.
15.5. This version of the Terms and Conditions is valid and effective as of September 1, 2019.